Hello everyone.
What level of 'service' should you expect from a Building Control inspector?
I would expect them to advise on issues that come up (not just inspect), and be available by phone or email - replying the same day, if not the next morning.
Not looking for site visits (apart from inspections) - just to enter into dialogue.
Am I expecting too much?
I have gone private previously (PWC) - and been very happy with the service I received from the particular inspector and in-office technical advisor, however, the admin side let the service down - so I looked elsewhere this time and instructed a company called 'Stroma'.
With the multitude of different elements to get the job up and out of the ground to DPC - I have had several questions that needed answering.
So far though urgent emails and messages left with the current Inspector (Stroma) have gone mostly unanswered ... I have tried to complain - but am left feeling like they are doing me a favor.
What level of 'service' should you expect from a Building Control inspector?
I would expect them to advise on issues that come up (not just inspect), and be available by phone or email - replying the same day, if not the next morning.
Not looking for site visits (apart from inspections) - just to enter into dialogue.
Am I expecting too much?
I have gone private previously (PWC) - and been very happy with the service I received from the particular inspector and in-office technical advisor, however, the admin side let the service down - so I looked elsewhere this time and instructed a company called 'Stroma'.
With the multitude of different elements to get the job up and out of the ground to DPC - I have had several questions that needed answering.
So far though urgent emails and messages left with the current Inspector (Stroma) have gone mostly unanswered ... I have tried to complain - but am left feeling like they are doing me a favor.
