As an in house guy, I'll say the company I work for (engineering firm) has a pretty dim view of 3rd party drone service providers because they got burned for a lot of money for crap results prior to having a staff pilot, most likely because drone pilots aren't engineers. But, being in house I can learn both sides. I learned what they did with the data, what was useful, what was not, and we got the right equipment and learned to use it. We don't do much engineering work with anything you'll find made by DJI or Autel. Sure we use consumer drones for odd jobs, but the real work is done with commercial drones not spoken of much on this forum and have a price tag more like a manned aircraft.
And I'll say this, orthomap aerials are nice to haves but rarely is it something we will really push for. I don't even get them on some sites I fly. There are good enough state flown aerials that satisfy most clients if they want a consept or drawing to look cool. I mostly fly Lidar, with a very high grade GNSS accuracy, it's much more useful and accurate for what the engineers actually use. Photogrammetry is usually garbage unless the site is super clean, and if they can't trust it they don't want it. I also have a actual survey GNSS units in my kit, I can get additional field data while I'm there a lot of the time.
I'd love to maybe run my own drone business one day, but being the in house guy I'm going to get a lot of hours and years of experience on not only the flying of jobs, but what they do with the data. I fly the site, I do field work, I process the data, I set up the drawings, I load it in CAD and pretty much have a hand in it all along the way. And I will say I work for a small company, not a large one. I get most of my projects directly from the owner, and I look at some and say, "no we can't do this" sometimes. But, I'm not working on stuff for a competitor, I'm not putting them in line with other clients. In a fast paced field, I can go get data as fast as practical where with a 3rd party, who knows when you'll get it or what you'll get. With me, they always know where it's at and how it's going, I'm in the office every day to ask, and if I'm not in my office and the drone is gone, well they know it's coming soon.
Not really what you wanted but maybe an insight to how at least the place I work for thinks on drone services. It may get better as time goes on, but in the commercial realm there are a lot of places out there giving drone services a bad name, and it's not the privateer guys like you find here.