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Locked out of Class G airspace. DJI SAYS NO FLY ZOME

If you've already got the right credentials and authorizations it's a matter of contacting DJI. Here's a very interesting write-up on the topic:

Brendan Schulman shared a link.
July 17 at 4:57 PM
I've hinted here a few times that DJI has been working on enhancements to our unlocking process for public safety organizations. Here is some great news.

July 17th, 2018 – DJI, the world’s leader in civilian drones and aerial imaging technology, is strengthening its commitment to enterprise drone users with new improvements to its geofencing system. Professional drone pilots with authorization to fly in sensitive locations can now use a streamlined application process to receive unlocking codes within 30 minutes.

DJI’s geofencing system uses GPS and other navigational satellite signals to automatically help prevent drones from flying near sensitive locations such as airports, nuclear power plants and prisons. These improvements are carefully designed to help expand the beneficial uses of drones in sensitive areas that have been restricted in DJI’s geofencing system. While those areas will remain restricted to more casual drone pilots, DJI now staffs its global authorization team around the clock in order to process applications and provide unlocking codes quickly.

“DJI now processes most requests within 30 minutes, though requests involving unusual circumstances or requiring additional documentation may need additional time,” said Michael Perry, Managing Director of North America at DJI. “By making it easier for authorized pilots to put drones to work in sensitive areas, DJI is once again showing why professional drone operators choose our aerial platforms for the most important tasks.”

Professional drone pilots can apply to unlock restricted zones at www.dji.com/flysafe/custom-unlock. This portal page allows pilots to easily enter information about their aircraft and controller, as well as authorization documents supplied by the controlling authorities in areas where they wish to fly. Enterprise users can for the first time include multiple aircraft in a single unlocking request. For more information about how enterprises are using DJI products to work safer, faster and more efficiently, visit enterprise.dji.com.

“DJI first implemented geofencing in 2013, and it is now established as an important tool to help our customers make thoughtful flight decisions, while also addressing legitimate concerns about safety and security by helping prevent unauthorized flights in the most sensitive locations,” said Brendan Schulman, Vice President of Policy & Legal Affairs at DJI. “These improvements illustrate DJI’s ongoing commitment as the industry leader to continually improving the safety features we implemented years ago, while enabling beneficial applications for our technology.”

DJI-enhances-geofencing-flexibility
 
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If you've already got the right credentials and authorizations it's a matter of contacting DJI. Here's a very interesting write-up on the topic:

Brendan Schulman shared a link.
July 17 at 4:57 PM
I've hinted here a few times that DJI has been working on enhancements to our unlocking process for public safety organizations. Here is some great news.

July 17th, 2018 – DJI, the world’s leader in civilian drones and aerial imaging technology, is strengthening its commitment to enterprise drone users with new improvements to its geofencing system. Professional drone pilots with authorization to fly in sensitive locations can now use a streamlined application process to receive unlocking codes within 30 minutes.

DJI’s geofencing system uses GPS and other navigational satellite signals to automatically help prevent drones from flying near sensitive locations such as airports, nuclear power plants and prisons. These improvements are carefully designed to help expand the beneficial uses of drones in sensitive areas that have been restricted in DJI’s geofencing system. While those areas will remain restricted to more casual drone pilots, DJI now staffs its global authorization team around the clock in order to process applications and provide unlocking codes quickly.

“DJI now processes most requests within 30 minutes, though requests involving unusual circumstances or requiring additional documentation may need additional time,” said Michael Perry, Managing Director of North America at DJI. “By making it easier for authorized pilots to put drones to work in sensitive areas, DJI is once again showing why professional drone operators choose our aerial platforms for the most important tasks.”

Professional drone pilots can apply to unlock restricted zones at www.dji.com/flysafe/custom-unlock. This portal page allows pilots to easily enter information about their aircraft and controller, as well as authorization documents supplied by the controlling authorities in areas where they wish to fly. Enterprise users can for the first time include multiple aircraft in a single unlocking request. For more information about how enterprises are using DJI products to work safer, faster and more efficiently, visit enterprise.dji.com.

“DJI first implemented geofencing in 2013, and it is now established as an important tool to help our customers make thoughtful flight decisions, while also addressing legitimate concerns about safety and security by helping prevent unauthorized flights in the most sensitive locations,” said Brendan Schulman, Vice President of Policy & Legal Affairs at DJI. “These improvements illustrate DJI’s ongoing commitment as the industry leader to continually improving the safety features we implemented years ago, while enabling beneficial applications for our technology.”

DJI-enhances-geofencing-flexibility
This does not work with the AGRAS
 
DJI has not been able to help!!!!!!
The DJI Flysafe team will look at your submission (assuming that's who you contacted) and will issue a correction the the NFZ data base on the next release.
Additionally, a bespoke version of the Go App can be released to you that will allow you to complete your mission (with the specific area unlocked)
However, it is not a quick process and DJI work at their own glacial pace so expect to be frustrated.
I have in the past had jobs to complete on active RAF bases and it was far easier and less problematic to utilise non DJI platforms that had no ''Nanny restrictions" imposed.
 
The DJI Flysafe team will look at your submission (assuming that's who you contacted) and will issue a correction the the NFZ data base on the next release.
Additionally, a bespoke version of the Go App can be released to you that will allow you to complete your mission (with the specific area unlocked)
However, it is not a quick process and DJI work at their own glacial pace so expect to be frustrated.
I have in the past had jobs to complete on active RAF bases and it was far easier and less problematic to utilise non DJI platforms that had no ''Nanny restrictions" imposed.
Dji go does not work for the AGRAS.
 
Has anyone had any success with running an alternate app to fly with when this problem occurs?

I have no experience flying the MG-1S/AGRAS but I doubt they have many "alternative" flight apps available to them. Unlike the Phantoms/Mavic/Inspire which have more and more "alternative" flight apps available each day this very specific platform and flight controller probably don't as of yet.
 

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