You lot are embarrassing stroking DJI's leg. You can tell you have little to no RC previous experience. And if you do questions have to be asked...Blind leading the blind.
No cell imbalance should make a drone flip on a monitored system like this. And it states on the manual the App should warn you anyway if batts are not paired . This is all in one integrated platform and that means Dji carry the responsibility of it working in all its capable capacities PERFECTLY.That is it whole point! If its designed to use the batts you have it should work period. Something has gone wrong and its not your fault.
That said if i am wrong and its not designed to use the larger packs then its a case of do your research next time sadly and well done Dji for not warning folk enough.
As regards lipos
-Any lipo thats new should go through 2-3 cycles with only 50% drain and very low load to set the cells up. Dont charge it over its capacity either (1000mah batt 1amp for e.g.) on the first few charges.
I would have it back to Dji no if's buts or maybe and they would be paying for the RTK bracket.
People who bloody worship DJI with nil RC experience let them get away with murder and are the reason they are getting away with poor software testing etc. I have had some terrible problems with them and you lot are far too quick to blame the bloke.
£28,000 and it flips over? Come on get serious you lot,You have too much cash to waste if thats your expectations.
What about if it flipped 6ft up and it hit another team member on the way down? DANGEROUS plain and simple