- Joined
- Jan 6, 2018
- Messages
- 563
- Reaction score
- 301
I'll do my best, and although you did not train in FL with us and I have not had a chance to meet you, I do appreciate you wanting to try to get some experience and making an attempt to try to do some of the towers in TX even though it was not in the typical radius from your home (meaning lots of drive time).Oh, I'm sure you'll clarify everything......I do appreciate it taking 3 months for you to finally address my initial email. I'm sure you're busy like the rest of us, but you weren't busy when you knew I was placing my initial order.
Your implication that I intentinoally did not answer your question about a potentially stuck button on your battery for 3 months is simply not true. My answer then would be exactly the same as it is now. As myself and most of the others in the office are manned aircraft pilots, we take safety seriously - and would certainly not want to be the ones advising you on the safety of flying a battery you have a question about. Might it be OK - sure, maybe. But if it fails in flight, would we want to be the ones to have advised you to fly it - definitely not. Our suggestion to attempt to have DJI confirm if the LED indicators not working could impact the batteries safety was simply to help you get the answer we were not comfortable providing. If this has been something you were waiting on a response for (for 3 months), we could have easily answered this question any of the numerous times we talked with you on the phone or by text message about Texas work (before, during or after it). It is certainly possible that myself or someone here missed your question - or, since you were in communication with people from the office periodically, it is just as likely that we thought your question had been resolved. Because I can not say with certainly, its apparent that you feel it is most appropriate to point out anything that paints us in a bad light. But what is not mentioned is that when you forwarded your question again at nearly 9pm last night (our time) you had an answer this morning...and thats before you started posting in this thread.
So once again it makes no sense that we would knowingly not answer your question about the button on a battery for 3 months. If there was a mistake made on our end I apologize for it.