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Frustration with Building Control Inspector

tabir

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Joined
Jul 16, 2022
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Age
26
Hello everyone.

What level of 'service' should you expect from a Building Control inspector?

I would expect them to advise on issues that come up (not just inspect), and be available by phone or email - replying the same day, if not the next morning.

Not looking for site visits (apart from inspections) - just to enter into dialogue.

Am I expecting too much?

I have gone private previously (PWC) - and been very happy with the service I received from the particular inspector and in-office technical advisor, however, the admin side let the service down - so I looked elsewhere this time and instructed a company called 'Stroma'.

With the multitude of different elements to get the job up and out of the ground to DPC - I have had several questions that needed answering.

So far though urgent emails and messages left with the current Inspector (Stroma) have gone mostly unanswered ... I have tried to complain - but am left feeling like they are doing me a favor.
 

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